Rodo Creative's Returns Policy

RETURN POLICY

In the unlikely event you do not love your items and want to return them, please find all returns information below.  

Returns Address: 

Returns at Rodo Creative Shop 
21 Victoria Road, Irlam, Manchester, M44 6AW  

Your refund will be processed within 7 working days of us receiving your return given it's in the conditions mentioned below: 
 

-All returns are payable by the customer.  
-Returns must be sent to us within 14 days. 
-Please ensure your order number is included or we will be unable to process your return. 
-All products must be returned in unused condition with original packaging  
-Any Personalised items are non-refundable.  
-We advise customers to send their returns to us on a tracked service. 
 

FAULTY/DAMAGED ITEMS: 

We aim for all orders to arrive in the same condition that we dispatch them, if anything arrives damaged, faulty or there is any other problem with your order then please contact us within two weeks of receiving your order.  

If any product develops a fault after 6 Months, it is up to the customer to prove this was faulty at the point of delivery.  
 

If you have any queries, please just drop us an email, including your order number and any relevant information or images to hello@rodocreative.co.uk